customer service

Describe a customer service event (negative or positive) you have experienced within the past few months. Tell the story of what happened.

ASSIGNMENT Describe a customer service event (negative or positive) you have experienced within the past few months. Tell the story of what happened and then address the following questions. How did the service event affect your opinion of the company or organization involved? What aspect of the organizational supply chain was most relevant to your […]

Pick up from your annotated bibliography and outline submitted in earlier weeks, prepare a final research paper on the topic you choose.

Customer Service Paper Research Paper – Customer Service related Pick up from your annotated bibliography and outline submitted in earlier weeks, prepare a final research paper on the topic you choose. The paper should be 2500 words in length and include a cover page and Reference list. All papers should be submitted in APA format. […]

How can ChatGPT be used to generate unique and engaging content for the e-commerce company’s website and social media platforms?

Writing Assignment How can ChatGPT be utilized to improve content creation and customer service for a retail e-commerce company? Background: The retail e-commerce company is facing challenges with creating unique and engaging content for their website and social media platforms, as well as managing customer inquiries and support requests. They are interested in exploring the […]

State what country you are going to potentially expand into and explain why.  What do you plan on achieving such as more efficient workers, increased customer base, etc.?

ASSIGNMENT Mission Statement    Many companies have a brief mission statement, usually in 30 words or fewer, explaining their reason for being and their guiding principles. In one complete sentence… Define the business + its competitive advantage Company Goals and Objectives   Goals are destinations—where do you want your business to be?  This is the […]

Identify three essential training needs you would implement for a group of entry-level workers as a HR Manager of a fast food restaurant.

8-4Training Needs Assessment Identify three essential training needs you would implement for a group of entry-level workers as a HR Manager of a fast food restaurant. Explain why you chose the identified skills and how the training will be implemented (e.g. 2-week period at the restaurant; off-site at a training facility, etc.) Support your post […]

Write a letter to the mediate to communicate your company’s position on this matter and restore the public’s confidence in your restaurant.

Write a Letter to Respond to Illness at a Restaurant Imagine that you are the customer service manager for a restaurant. Recently, several of your customers became ill, some seriously, from an ingredient that was mishandled by your supplier. Write a letter to the mediate to communicate your company’s position on this matter and restore […]

Read Customer Service: Skills for Success then prepare a coursework paper that explain the importance of the customer’s perception of quality customer service.

Assess the importance of the customer’s perception of quality customer service. Read Customer Service: Skills for Success then prepare a coursework paper that explain the importance of the customer’s perception of quality customer service. Book for course is Customer Service: Skills for Success Robert W. Lucas, 2019 McGraw-Hill Education

Prepare a coursework paper that you will provide differentiation between the rational and inquisitive behavioral styles.

Rational and inquisitive behavioral styles. Prepare a coursework paper that you will provide differentiation between the rational and inquisitive behavioral styles. Book for course is Customer Service: Skills for Success Robert W. Lucas, 2019 McGraw-Hill Education

Explain is spending to hire more employees the most effective way to improve performance? Is there a different area in which Starbucks should invest?

Starbucks: Delivering Customer Service Read the case carefully. In analyzing the case, answer the questions. You may answer question individually or in an essay format. Is spending to hire more employees the most effective way to improve performance? Is there a different area in which Starbucks should invest? If you recommend not making a monetary […]

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