How might we relate some of Celeste Headlee’s 10 tips with the chapter content on how we have conversations?

Watch the posted video of Celeste Headlee and how to have a better conversation, and write a 1-2 page reflection paper on both of the following topics:
1. How might we relate some of Celeste Headlee’s 10 tips with the chapter content on how we have conversations (e.g., given-new contract, common ground, syntactical coordination, theory of mind)?

2. Although the problem of online communication was addressed in the video, how might we strive to make the best of our current circumstances of mostly virtual communication?

How might we relate some of Celeste Headlee’s 10 tips with the chapter content on how we have conversations?
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