Read this article (https://www.altres.com/business/2019/05/difficult-employees/.) on managing difficult people. It identifies three types of difficult employees: the aggressor, the victim, and the rescuer. Now select one of the five workplace scenarios in this link and act as a consultant on the case.
Determine what type of difficult employee you have for your case; then decide if this scenario meets the definition of interpersonal conflict.
Next, create a way to address the problem based on the guidelines for effective communication in conflict situations (focusing on the overall communication system, time conflict effectively, aim for win–win conflict, etc.).
Create a way to address the problem based on the guidelines for effective communication in conflict situations (focusing on the overall communication system, time conflict effectively, aim for win–win conflict, etc.).
