THE DEEP STRUCTURE of BUSINESS PROCESSES
First read on the following article (THE DEEP STRUCTURE of BUSINESS PROCESSES)to answer the questions below.
1. What is the discrepancy between operations and organizational strategy? Why don’t the two seem to work well together sometimes?
Most operational managers know the direction the organization wants to head (strategy), however, they are unable to help meet organizational goals. Why not?
2. How does a balanced scorecard contribute to improved operations, if at all?
What is the discrepancy between operations and organizational strategy? Why don’t the two seem to work well together sometimes?
