Discuss factors to consider when deciding whether to perform in-house or outsource. Discuss the major considerations related to developing capacity alternatives.

Strategic Capacity Planning for Products and Services

After completing this chapter, you should be able to:

1 Name the three key questions in capacity planning.

2 Explain the importance of capacity planning.

3 Describe ways of defining and measuring capacity.

4 Name several determinants of effective capacity.

5 Discuss factors to consider when deciding whether to perform in-house or outsource.

6 Discuss the major considerations related to developing capacity alternatives.

7 Describe the steps used to resolve constraint issues.

8 Briefly describe approaches that are useful for evaluating capacity alternatives.

Discuss factors to consider when deciding whether to perform in-house or outsource. Discuss the major considerations related to developing capacity alternatives.
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