Learning Journal
1.Choose one of the following documentaries or videos on an organizational crisis. You may choose a different example provided that it clearly meets the definition of an organizational crisis.
2.What crisis communication strategies can you identify
Are multiple strategies being used simultaneously?
What strategies seem to be shifting over time?
3.How effective are each of these strategies and why?
How do large institutions try to ”localize” problems and minimize crises by associating them with “a few bad people” rather than a larger systemic problem?
4.Which ethical principles would have guided your response to this crisis?
How do large institutions try to ”localize” problems and minimize crises by associating them with “a few bad people” rather than a larger systemic problem?
