Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing?

WK 10 Results Management

Each topic question should comprise a minimum of 250 words and should contain at least 2–3 peer-reviewed references. APA style

Assessing Outcomes:
Q1 – Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing? What measures are superior? What is your root cause analysis of what makes an organization high performing?

Defining Quality:
Q2 – Define what quality healthcare means from the perspective of one or more of these groups:

Providers
Patients & Family
Payers
Public Health
Political Players
Policy/Advocacy

Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing?
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