MGT424 questions
Read the article, and answer the following questions:
Assignment Question(s):
In your own words, summarize the article. ( 150 – 200 words ) ( 5 marks )
To which extent do you agree or disagree with the author point of view “that internal customers’ needs are important as externals to create a true quality environment” and Why? ( 150 – 200 words ) ( 5 marks )
Discuss the tools needed to operate within the new environment as indicated by the author. ( 150 – 200 words) ( 5 mark )
For each question, you need to answer not in less than 150 Words.
Support your answers with course material concepts, principles, and theories from the textbook and scholarly, peer-reviewed journal articles
Use APA style for writing references.
To which extent do you agree or disagree with the author point of view “that internal customers’ needs are important as externals to create a true quality environment” and Why?
