MG104 2022/23 Final Assessment: Case study operations of an airline
An airline has approached you and commissioned a report covering analysis of their operations and advice for the operational issues they are facing.
You have agreed to provide them with a report satisfying the following conditions:
complying with the “Final Assessment Submission Rules”;
subject to a limit of 2,500 words; and
addressing the below areas and requirements.
I. An analysis of the four areas of operations management
You are required to collect secondary data relating to the organisation’s operations and provide an analysis of the areas (1) – (4) below.
Make sure you support your analysis for each of these four areas with evidence from the data you have collected and from
relevant MG104 course materials.
(1) (10 marks) Operations strategy
(2) (10 marks) Operational processes
(3) (10 marks) Supply chains
(4) (10 marks) Operational improvements
II. Recommendations
You can pick any airline that operates locally, nationally (in a country of your own choice) or internationally. Decide which airline you would like to analyse for your final assessment.
