St. John

What problems arose during the reengineering at St. John’s? How could the executives have improved the process of change at St. John’s?

Case Study:St. John’s Reengineering St. John’s reengineering St. John’s Hospital, a medium-sized hospital located in Seattle, Washington, was established in 1894 with a primary mission of caring for the sick and downtrodden. The hospital had grown and developed as a solo facility until 2000, when it merged with a suburban hospital, St. Agnes. This merger […]

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