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What mistakes did they make in adopting and communicating the new salary plan? How might Sandy have approached this major compensation change a little differently?

ASSIGNMENT Sandy Caldwell, the new Human Resources Manager for Hathaway Manufacturing, wanted to improve teamwork at every level of the organization. As part of the process of implementing cultural change, Sandy introduced a new pay-for-performance system. The reaction to the change was immediate and “100% negative.” 2-14: Does the pay-for-performance plan seem like a good […]

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