syntactic level

What are the user’s overall tasks or goals when using this product and what parts of the overall task does the system perform?

Create three scenarios: using the system goals you defined in the Analysis phase, construct detailed scenarios. While task descriptions are abstract, the scenario should be concrete, using imaginary details and imaginary users. Follow the user through the steps they take to achieve the goal. An example of a scenario is: “Robert is a 65-year-old with […]

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