Ya Kun Kaya

Read the text and identify the main Work-Related Characteristics (WRCs) used by Ya Kun in the selection process for both outlet staff and staff managers.

Case Study: Ya Kun Kaya International Ya Kun was founded in 1944 by Loi Ah Koon, as a coffee shop that served coffee, tea, eggs and toast. Ya Kun International moved to Singapore in 2001, where it now has 32 outlets, and has 27 franchise outlets in other parts of Asia. Ya Kun has a […]

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