Discussion Board Post
Select an organization that has impressed you with the quality/value of its products and services.
For this week’s discussion regarding quality, selected Costco and it’s Kirkland Signature line of products. The company and brand websites are:
&
Why did you select this company as a quality “hero”?
What makes the quality/value offering from this company superior to its competitors?
What are they doing right operationally that has enabled them to become a quality leader?
What lessons or examples can you take from this company to guide you in your own work in quality?
Meindl, L. (February 2022). 3 Reasons Why Costco’s Competitive Advantages Warrant a Premium Valuation. Retrieved from
Evans and Lindsay. (2020) Managing for Quality and Performance Excellence. Chapter 7.
Juran, J.M. (May 1986). The Quality Trilogy: A Universal Approach to Managing for Quality. Retrieved from .
