billing clerks

What improvement tool would you use to identify all possible reasons for the increase in complaints about the HIM department?

Healthcare Activity Module II Instructions: Part 1 (15 pts): For any healthcare activity, four performance factors can be measured: structure, process, outcome, and patient experience. Identify one measure from each of these categories that could be used to evaluate the following ambulatory surgery center admission process: Upon arrival, the patient reports to the center’s registration […]

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