Organisation’s Quality Systems and Customer Relationship Management Executive Summary 1. Introduction In your chosen organisation, you will outline the Importance of quality processes and CRM and potential bottom-line benefits of excellent customer experience. Additionally, you will outline of what the report covers in the following sections, the ‘road map’. 2. Company Context Brief description of […]
Ansoff matrix and porters diamond model Critically analyse the Porters Diamond Model and critically analyse the Ansoff Matrix to strategic development.